1/10/2024 0 Comments Wd my passport unlock driveThat seems to have worked for several people. For My Book disconnect both USB and power cables. Power cycle the drive - For My Passport, disconnect the USB cable. Once the Virtual CD setting is finished, click Exit. Once the utility has found your drive, click Configure Drive. I just did this and my drive works again on Catalina! Click Drive to configure and select your drive. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items.īefore updating your security settings, you’ll need to enter your password one more time before saving. It will then prompt you to enter your Passport password. I can confirm that WD Security is installable AND does work on MacOS Catalina on MacBook Pro (late 2014) models! Here’s a link to the WD security download for Mac: I found this post on the WD forums, which appears to be discussing the same issue with the Passport not unlocking. Have you tried updating the hard drive’s software?
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